Units / AMG5034
AMG5034 · Data analytics in communication
2026 Handbook6 credit pointsLevel 5Malaysia School of Arts and Social Sciences
Last checked: 23 Aug 2026 UTCOverview
The strategic application of ‘big data’ is transforming the field of communications. As our everyday communication practices increasingly become digital, mobile and social, there has been an explosion of data that is routinely collected and analysed for strategic purposes. Students in this unit explore the intersection between audiences and publics, and digital data. You learn how to make use of data analytics to examine the dynamics, flows and effectiveness of communication processes across digital and social media platforms. You develop skills in gathering, analysing and visualising digital data to gain a better understanding of audience sentiment, behaviour and engagement. Drawing on case studies and practical research, you assess the value of data analytics in informing communication strategies. You also engage with the ethical and legal concerns at the heart of public debates relating to the collection and use of ‘big data.’
Areas of study: Media and communication studies
Offerings
| Campus | Teaching period | Mode |
|---|---|---|
| Malaysia | First semester | On-campus block of classes (BLOCK-ON) |
Assessment
The Handbook does not list a final examination among the assessment items. That is not a guarantee there is none.
| # | Assessment | Type | Weight | Hurdle |
|---|---|---|---|---|
| 1 | Presentation | Presentation | 50% | — |
| 2 | Artefact | Artefact | 20% | — |
| 3 | Essay | Written | 30% | — |
Within semester assessment: 100%
Assessment details may change. Please refer to the assessment information in Moodle closer to the start of the teaching period.
Requisites
The Handbook lists no prerequisite, corequisite or prohibition for this unit.
Learning outcomes
- Critique the role of big data in the field of strategic communications;
- Discuss and interpret the results of data analytics to provide insights to processes of communication;
- Gather, analyse and visualise digital data in the context of communication flows;
- Assess the distinct ethical, legal and public interest implications raised by the use of big data;
- Apply advanced communication, research and analytical skills.
Workload
Minimum total expected workload to achieve the learning outcomes for this unit is 144 hours per semester typically comprising a mixture of scheduled learning activities and independent study. Scheduled activities may include a combination of teacher directed learning, peer directed learning and online engagement.
| Activity | Duration |
|---|---|
| Workshops | 12 hours |
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