Your graduation documents

When you graduate, you'll receive the following documents:

• award certificate (testamur)
• official academic record (transcript)
• Australian Higher Education Graduation Statement (AHEGS)

How to receive your documents

How you receive your documents will depend on whether you’re a research or coursework student.

Research degree students

Research degrees are conferred fortnightly. The Monash Graduate Research Office will email you once your award is conferred by the Vice-Chancellor. You can then request your hard copy award certificate (through WES) and official digital documents.

If you request to receive your hard copy certificate early and later attend a ceremony, you’ll receive a blank presentation folder on stage.

You can also wait to receive your hard copy award at a ceremony, after which your digital documents will automatically become available.

Coursework students

All awards are conferred at a graduation ceremony, regardless of whether you attend or not. Conferral is when you officially become a graduate and can use the titles associated with your award. After conferral, you’ll get access to official digital copies of your graduation documents. See the details below.

Hard copy award certificate

Attending a ceremony

If you’re attending a ceremony, you’ll receive a hard copy of your award certificate on stage.

Award certificate collection changes

Starting with the 2026 December ceremonies, award certificates won’t be presented on stage. Instead, your testamur will be available for collection in the Airport Lounge (near gowning) after your ceremony has concluded.

Graduating in absentia

Your award is conferred at the same time as those who attend a ceremony, so you don’t get your certificate any earlier. Your hard copy will be available after the graduation round.

We’ll email you about seven weeks before the round to let you know how to request delivery of your certificate by mail. Depending on when you graduate, you may be able to collect your certificate from the Malaysia campus.

Receiving your certificate by mail

Around seven weeks before your graduation round, you can request delivery of your award certificate by mail (check the open and cut-off dates below).

You can make your delivery request via Graduation documents in WES. There's no charge for your certificate – you just pay a shipping fee.

We'll send your award certificate in a postal tube by registered mail. When it's on the way, you'll receive a tracking number from the courier. Make sure that someone can sign for the package at the address you've provided as we can't change the delivery address once it's with the courier.

Rates

• Within Australia, Malaysia and Indonesia: AUD$22
• All other locations: AUD$74

Collection and postage dates

Request your certificate by mail

Collecting your certificate in person (Malaysia campus only)

If you’d prefer to collect your award certificate from the Malaysia campus, you’ll need to register in WES.

You can check the registration deadline and collection period for your graduation round above.

Register for collection

When you register, you can let us know if you’d like someone else to collect your award certificate for you. You’ll also need to complete a proxy form (pdf, 0.85 mb) for this person to take with them.

If you don’t register, or you miss the registration deadline (check the cut-off dates below), your certificate won’t be available for collection and you’ll need to request that it be mailed.

Digital documents

Your digital documents will be available a few weeks after your award is conferred at your faculty ceremony – you'll receive an email confirming the documents are ready. The email will contain instructions on how to sign up to My eQuals and the non-Monash email address you provided when you applied to graduate. Your documents are linked to that email account, so you need to sign up to My eQuals using the same non-Monash email address.

If you didn’t get an email, check your spam folder or contact Monash Connect for help.

Accessing your documents in My eQuals

First time using My eQuals after graduating

To access your official digital documents:

1. Sign up to My eQuals using the personal (non-Monash) email that you registered in WES when you applied to graduate.
2. Select Submit, then check your email for how to activate your account.
3. If you don’t see the activation email, check your spam folder or go to Can’t sign in?
4. Once your account is activated, log into My eQuals.

After you’ve done this, you need to link Monash University to your account:

1. In My eQuals, select your name in the top-right of the screen. A drop-down menu will appear.
2. Choose Profile settings.
3. Under Education provider accounts, click Link account.
4. Click the institution icon to the right of the pop-up box and search for Monash University.
5. Select Monash University and then click Continue. You'll be directed to a Monash University authentication page.
6. Enter your Monash University username and password.
7. Acknowledge the information connection message.

Already have a My eQuals account

If you already have a My eQuals account, link it to the personal email you registered in WES when you applied to graduate. To do this:

1. Sign into My eQuals.
2. Select your name in the top-right of the screen. A drop-down menu will appear.
3. Choose Profile settings.
4. Select Link another email.
5. Add the email address you registered with when you applied to graduate.
6. Check your inbox for the verification email from My eQuals and select Verify.

If you set up your My eQuals account using your Monash email address, the education provider is automatically linked.

Your privacy

For details on how My eQuals collects and handles your personal information, see the My eQuals HES Privacy Policy.

Sharing your digital documents

You can share your documents in My eQuals in a number of different ways:

• Option 1: Go to the Documents screen and click Share (in the Actions column).
• Option 2: Open the document and click Share.
• Option 3: Create a learner profile in My eQuals, which includes your name, some details about you (including a photo, if you’d like) and the documents you want to share. Then share your profile. See this video for instructions.

My eQuals troubleshooting

• If you can't log in because you've forgotten your details, you can recover your login through the My eQuals portal – just select Can’t sign in? on the login screen.If this isn’t the problem, there could be a few reasons why you’re not able to log into My eQuals.You need to sign into My eQuals with the personal (non-Monash) email address you provided in WES when you applied to graduate. You’ll receive an email a few weeks after your graduation round confirming the email address you need to use.You’ll only be able to log in and see your digital transcript if your My eQuals account uses the same personal email address you have in WES.Haven’t received the emailIf you're unsure what non-Monash email you provided, and you haven't received the email with your sign-up details, check your email spam folder. If it's not there, contact Monash Connect for help.Changed personal email addressIf you’ve changed your personal email address and now you can’t sign into My eQuals, get in touch with Monash Connect.
• Make sure you’ve verified your email address:New (or soon to be) graduatesIf you’ve signed into My eQuals and can’t see any documents, it could be because:Past studentsIf you’ve signed into My eQuals and can’t see any documents, it could be because:If you bought an academic record, you might not be able to see it because:Past students (who graduated before 2017)You can access your academic record (transcript) in My eQuals – for step-by-step instructions, see our academic records (transcripts) page.Other documents like your testamur and AHEGS are only available in hard copy.For instructions, see:

Archived documents

If you haven’t requested your hard copy award certificate from an earlier round, you’ll need to retrieve it from our graduation documents archive.

Log into the Web Enrolment System (WES) to make your request. There's no charge for your certificate – you just pay a shipping fee:

• within Australia, Indonesia and Malaysia: AUD$22
• all other locations: AUD$74

Your certificate will be mailed about four weeks after we process your request.

Graduation documents that’ve been in the archive for more than seven years since the year of your conferral will be destroyed. You’ll then need to submit an application for a replacement testamur.

You’ll be contacted within five University working days of submitting your application for a replacement testamur to confirm details, and emailed a tracking number when your replacement testamur is on its way.

Fortnightly mail-out dates