Official guides / Student support & services
Lost and found property
Monash University
Last checked: 25 Oct 2026 UTCWhat this page covers
Page text
Text and tables taken from the official page, with collapsed sections opened, so it can be read and searched here. Images and forms are not copied, so open the original page when you need to apply or submit something.
If you've lost an item – or found an item belonging to someone else – seek assistance from our lost and found property areas.
You can skip the queue by reserving a place online if you’re coming into Monash Connect at Caulfield, Clayton or Peninsula.
Caulfield
Monash Connect Building B Sir John Monash Drive Caulfield East Online: Message Monash Connect Campus map
Lost property at Caulfield will be held for three months.
Clayton
Monash Connect 21 Chancellors Walk Phone: 03 9902 6011 (within Australia) or +61 3 9902 6011 (from outside Australia) Online: Message Monash Connect Campus map
Lost property at Clayton will be held for three months.
Parkville
Monash Connect Reception, Sissons Building 1 Ground Level Phone: 03 9903 9633 (within Australia) or +61 3 9903 9633 (from outside Australia) Online: Message Monash Connect Campus map
Lost property at Parkville will be held for three months.
Peninsula
MONSU Desk Building U, Level 1 Phone: 03 9904 4217 (within Australia) or +61 3 9904 4217 (from outside Australia) Email: hello@monsupeninsula.org.au Campus map
Monash University Accommodation
Contact Monash University Accommodation at the relevant campus
Shuttle bus
Quinces Bus Company Phone: 03 8506 2700 (ask for operations/lost property)
Security bus
Clayton: Security Office 59 Scenic Boulevard (formerly Building 61) Phone: 03 9902 7777
Caulfield: Security Office Building J Phone: 03 9902 7777
Lost items
Student ID card (M-Pass)
We recommend you deactivate your card online to prevent unauthorised use of your card.
Find out how to order a new card and deactivate a lost or stolen card.
Library item
If you've lost a Library item, please contact the staff at the library where you borrowed the item.
You might be liable to pay a minimum of $150 if you don't find the item.
Testamur (degree certificate)
Find out how to request a replacement testamur (degree certificate) if the original is:
- lost
- damaged
- stolen
- incorrect due to a name change.
For the cost of a replacement testamur, see miscellaneous fees.