Official guides / Student support & services
Visiting Monash Connect
Monash University
Last checked: 6 Oct 2026 UTCWhat this page covers
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If you’re coming into Monash Connect at Caulfield, Clayton or Peninsula, you can check how many people there are in the queue and reserve a place online (provided you’re already on campus).
All you need to do is select an enquiry category and share your Australian mobile number. When it’s almost your turn, we’ll send you a text so you know when to head over to the Monash Connect counters.
Visit Monash Connect On campus? Join the queue online Make sure you're sharing your location with your web browser, then submit our online form to join the queue. Join the queue
Sharing your location
You can only join the queue virtually if you’re on campus, so you’ll need to share your location with your web browser on your mobile phone or tablet before you can join. If you’re not sure how to do this, check the instructions for:
Your location data will confirm whether you’re on campus, but it won’t be shared or used for any other purpose beyond joining the queue to Monash Connect online. To learn more, view our Data Protection and Privacy Procedure.
- Locations and opening hours Check Monash Connect’s locations and opening hours.
- Having trouble joining the queue? Contact the Service Desk and we’ll see if we can resolve the problem.