Changing your personal details

You can check your name, gender, email address, phone number, address, Monash ID and emergency contact info with our virtual assistant. It only takes a moment and you’ll need to be logged in with your Monash student account.

Check your personal details with our VA

Make sure your personal details always stay up-to-date.

Name, preferred name, gender, pronouns, title and date of birth

You can use the Change Your Personal Details form to change or correct your name, date of birth or title, tell us your preferred first name(s), nominate your pronouns, and change your gender marker at Monash University. Once you submit the form, it’ll take us between three to five University working days to make the changes.

What you need to know

You’ll need to make sure that the personal details you provide to the University match government records (e.g. Centrelink, the USI Registry System and the Australian Taxation Office). If you don't do this, you could encounter some problems – see what you'll need to update for more information.

Updating your preferred first name(s)

You might want to update your preferred first name(s) with us if:

• you’d prefer not to use your legal first name
• you’d like your first name displayed without your middle name(s)
• you want to correct the order in which your names appear in our systems.

Current students

If you’re a current student, submit a Change Your Personal Details form. Remember to include any relevant supporting documents. You can also update your pronouns in the Student Portal.

Change your personal details

Update your pronouns using the Student Portal You can now update your pronouns in the new Student Portal – all you have to do is go to your profile and pick the pronouns that best represent you.

Past students

If you’re a past student or an alumni, you'll need to:

1. Complete the Change Your Personal Details (Alumni and Past Students) form (pdf, 0.15 mb).
2. Submit an enquiry through MoVA, and attach the form and any relevant supporting documents.

Supporting documents

You’ll need to attach certified copies of your supporting documents before you can submit the form (unless you’re changing your gender marker, sharing your preferred first name(s), nominating your pronouns, or updating your title).

• If your legal name has been changed, submit a certified copy of a:
• Submit a certified copy of your:

How to certify a copy

To certify a copy, take the original document and a copy to an authorised-person who must then write on each page of the copy document:

'I have sighted the original document and certify this to be a true copy of the original.'

The certifier must sign and date each statement and provide their full name and position/designation (e.g. Pharmacist).

What happens next

After you’ve submitted the form, we’ll update your personal details in Monash University systems and send you an email once the updates are complete – this should take up to five working days.

If you’ve changed your legal name or you’d like to update the photo on your M-Pass, take a look at our M-Pass card page.

Address, phone number and emergency contact information

You can change your home address, postal address, phone number and emergency contact information in the Web Enrolment System (WES) (we can't take requests by phone or through our virtual assistant).

Research degree scholarship holders

You'll need to update your personal details in WES and notify Monash Graduate Research.

International students

As a condition of your visa, you’re required to provide your Australian postal address to Monash University.

You can do this by updating your details in WES within seven days of:

• arriving in Australia, or
• changing your address.

If you're under 18 and on a student visa, you'll need to get Monash Connect to make any changes for you.

• What we'll update Check where your legal name will be updated, how your gender information is recorded, and which systems will display your preferred name (instead of your legal name).
• What you need to know Find out how to update your name and gender with government organisations, and how to change your name legally.

Help and support

If you’re having trouble updating your details, or you’d like some advice:

• submit an enquiry through MoVA (or reply to the confirmation email if you've already submitted the Change Your Personal Details form)
• check out our gender affirmation page
• contact the Equity, Diversity and Inclusion team
• reach out to your student association
• get in touch with one of the student groups dedicated to supporting our LGBTIQA+ community.