How to get an M-Pass

Your M-Pass is your official Monash ID – you’ll need it to access buildings, use a range of services (like the library, gym and shuttle buses) and pay for printing and photocopying.

Monash University Indonesia students have separate instructions for how to get an M-Pass. All other Monash students and staff should follow the below instructions.

Step 1: Take a selfie using VerifyMe

Before you can set up your M-Pass, you’ll need to take a selfie (and verify your identity) using VerifyMe – you only have to do this once.

To take a selfie for your M-Pass:

1. Log into VerifyMe.
2. Follow the prompts:

1. Verify your identity by uploading your photo ID.
2. Take a selfie for your M-Pass (see photo guidelines below).

You can’t upload or take a photo of a pre-prepared image, so make sure you’re ready to take a selfie for your M-Pass before you start the process. In most cases, you won’t be able to change your M-Pass photo once it’s been taken through VerifyMe.

Photo guidelines

You’ll need to take a selfie for your M-Pass on the spot, so make sure:

• you’re not wearing anything that covers your face (e.g. headphones, hat, sunglasses)
• there’s no shadow or reflections on your face, glass reflection, or red eye
• you use a plain, light-coloured background.

Step 2: Wait for your selfie to be approved

VerifyMe will automatically check your selfie against your ID and let you know when you’re ready to set up your M-Pass. Once you get an email letting you know your photo has been approved, you’re ready to move on to step 3.

Just keep in mind, you'll need to wait about three hours before you can add a digital M-Pass to your Apple or Google wallet.

Step 3: Set up your M-Pass

You’re now ready to get your M-Pass. If you’re a student at Monash University Australia, you can set up a digital M-Pass in your Apple Wallet if you have an iPhone or Apple Watch, or in your Google Wallet if you have an Android phone.

Set up your digital M-Pass

Need more help?

• You can request an M-Pass card if you:Find out how to request an M-Pass card.
• If you’re enrolling at Monash University and you were previously at Monash College, you’ll need a new digital M-Pass. All you have to do is:
• You should have access to most buildings and areas of the University (including the libraries and the Campus Centre at Clayton campus). To confirm you have access to a specific building, study room or lounge, you can contact Monash Building Security on (03) 9902 7777 (the number is also on the back of your M-Pass).If you can't access a building, check that the reader at the door is making a noise when you swipe your M-Pass – if it doesn't, visit Monash Connect and we'll look into it.If you don’t have access to a secure area (and you think you should), speak to your supervisor/lecturer/unit coordinator – they’ll be able to arrange access for you.
• If you don’t have your M-Pass when you come to campus and need it to enter a building, you’ll have to:The Security team will check your access permissions – if you’re granted access, a security guard will attend the location with you to confirm your ID and grant you access.

Step 1: Take a selfie using VerifyMe

To take a selfie for your M-Pass:

1. Log into VerifyMe (log in on your mobile phone for the best photo quality).
2. Follow the prompts:

You can’t upload or take a photo of a pre-prepared image, so make sure you’re ready to take a selfie for your M-Pass before you start the process.

Photo guidelines

Step 2: Wait for your selfie to be approved

Step 3: Set up your M-Pass

You’re now ready to get your M-Pass. If you’re a staff member at Monash University Australia, you can set up a digital M-Pass in your Apple Wallet if you have an iPhone or Apple Watch, or in your Google Wallet if you have an Android phone.

Set up your digital M-Pass

If you work at Monash University Indonesia, we’ll email you when your M-Pass card is ready to pick up – this should take around two weeks.

Need more help?

• You can get an M-Pass card if you are a student as well as a staff member, or if you’re unable to set up a digital M-Pass. Just visit Monash Connect and we’ll print one for you.If you can’t come to campus, find out how to request an M-Pass card.
• To get access to a specific building, contact Monash Building Security on (03) 9902 7777. You should also have access to most buildings and areas of the University, including the Campus Centre at Clayton campus. If you’ve already contacted Security but you still can't access a building, speak to your supervisor so they can arrange access for you – it’ll take about 24 hours to take effect.If you can't access a building, check that the card reader at the door is making a noise when you swipe your M-Pass – if it doesn't, visit Monash Connect and we'll look into it.