Official guides / Student support & services
Suspicious Mail or Packages (Monash Malaysia)
Monash University Malaysia
Last checked: 25 Oct 2026 UTCWhat this page covers
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If suspicious mail has been opened:
- Do not handle unnecessarily.
- Notify Security on 03 - 5514 6333 (external phone) OR 333 (Monash landline).
- Provide the following:
- Name
- Location
- Number of people involved
- Description of package
- Action Required
- Leave package and move out of surrounding area unless otherwise advised.
- Wash and decontaminate your hands.
- Follow Building Warden instructions and evacuate only when advised or directed by ECO.
- Seek medical advice as appropriate.
Suspected explosive or unopened suspicious package
- Do not touch package.
- Notify Security on 03 - 5514 6333 (external phone) OR 333 (Monash landline).
- Provide the following:
- Leave package and move out of surrounding area unless otherwise advised.
- Wash and decontaminate your hands.
- Wait for help to arrive.