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IT Services(Deva testing) - IT Services, Monash University Malaysia

Official source

Monash University Malaysia

Last checked: 25 Oct 2026 UTC

What this page covers

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Information Technology Services
Cybersecurity
Student services
Staff services
General services
Computer labs
Contact us

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IT SOLUTIONS FOR STUDENTS AND STAFF We're here to help you get things done

STUDENTS We're here to help you get things done Find out more

STAFF We're here to help you get things done Find out more

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Information Technology Services

From account set-up to computer labs, we're on hand to service all of your technology needs.

Monash IT Account Monash IT Account Password and MFA Reset Click Here

Network Account Network Password Reset Click Here

FAQ

Troubleshooting and tips for eExams

Staff and Student Software

Cybersecurity

At Monash University, being cyber aware is everyone's responsibility.

Student services

We have a range of services to maximise your study time. From your first day on campus to your last, we’ll be here to support your IT needs.

Staff services

Take advantage of our online resources to streamline your working day. We’ll be here to assist you.

General services

We offer you a full range of IT services to support your day-to-day activities.

Computer labs

There are 6 fully equipped computer labs with more than 222 computers available for your research, assignments and lab classes.

Contact us

ITS Service Desk provides help to staff and students with IT incident resolution or service request management.

Related questions

What is GPA at Monash?

All campuses

GPA is calculated on a 4.0 scale from your grades rather than your marks: High Distinction 4.0, Distinction 3.0, Credit 2.0, Pass 1.0, Near pass 0.7, Fail and Hurdle fail 0.3, Withdrawn fail 0.0. Some results, such as SFR and NE, are not counted. Your GPA is shown in WES and on your transcript. Malaysia also uses a Cumulative Grade Point Average (CGPA) with different values: High Distinction 4.0, Distinction 3.67, Credit 2.85, Pass 2.15, Near pass 1.7, Fail and Hurdle fail 1.15, Withdrawn fail 0.0. It is not on your academic record, so you request a CGPA letter.

How do I withdraw from a unit?

Australia: withdraw through WES while enrolment changes are open. Before the census date there is no fee and no record; after it, you keep the fee liability and the unit shows as a withdrawal. If you are on a student visa you have study load requirements to maintain: Monash's study load page says you can reduce your load only in compassionate or compelling circumstances, unless you are in your final year and will finish within the time on your CoE. Malaysia: after the census date a withdrawn unit shows as WD-LATE or WD-FAIL, and the date you withdraw can affect fee refunds and your academic record. The last day to withdraw without academic penalty is before the WD-LATE date ends; the dates are in Monash Malaysia's Principal Dates. With a Student Pass, going below 24 credit points a semester is an underload: it needs approval, it can never go below 18 credit points, and below 18 you have to apply for intermission.

How many hours can I work on a student visa?

The rules are each country's, not Monash's, and they are different. Australia: work rights for student visa holders are set by the Australian Government, and the cap has changed several times in recent years. Monash's page links to the current Department of Home Affairs conditions - always confirm the number there before relying on it. Malaysia: with a Student Pass you may work only during semester breaks or public holidays of more than seven days, and for no more than 20 hours a week, at restaurants, petrol kiosks, mini markets or hotels; the page lists jobs that are not allowed. Every job has to be approved by the Immigration Department: you apply through the International Student Pass office and must be there in person when the application is submitted.

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