Official guides / Student support & services

Survival tips - Let's Begin (Monash Malaysia)

Official source

Monash University Malaysia

Last checked: 26 Oct 2026 UTC

What this page covers

Survival tips
Social events and activities
Contact Us
Emergency Contacts
Security
Emergency Services
Police station
Clinic/Hospital

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Survival tips

Settling into university life can be both exciting and daunting. To help you adjust, let us provide you with a brief of what to expect during your time at Monash University Malaysia.

Malaysia is made up of a multi-cultural society where people of different races and cultures co-exist. Should you be staying in Sunway city, there are times when you may want to visit new places as part of your experience here. Always let somebody know where you will be and do some research before you attempt new experiences.

Consider getting involved in campus events and activities so you can learn more about the cultures and assimilate better into the country. We also encourage you to get acquainted with country representatives of Monash University International Student Services (MUISS).

Contact Us

If you require any advice, you can always get in touch with the International Student Support office at +603 55144411/+603 55145806 (9:00 am to 6:00 pm). You may raise a ticket at AskMira should you have further queries.

Emergency Contacts

Be mindful of potential risks and stay alert especially when you are off-campus. Malaysians are a friendly lot, but like all major cities, it is wise to always be vigilant and aware of your surroundings.

On-campus, if for any reason, you are concerned about your own or someone else's safety, you can contact the Security or Student Emergency Helpline.

Security

From campus phones: 46333

From mobile phones: +603 5514 6333

Emergency Services

Police 999 (from landlines)

112 (from mobile phones)

Police station

+603 5638 2122 (24 hours)

Clinic/Hospital

Klinik Mediviron Bandar Sunway (24 hours): +603 5636 9809

Sunway Medical Centre: +603 7491 9191

Related questions

What is GPA at Monash?

All campuses

GPA is calculated on a 4.0 scale from your grades rather than your marks: High Distinction 4.0, Distinction 3.0, Credit 2.0, Pass 1.0, Near pass 0.7, Fail and Hurdle fail 0.3, Withdrawn fail 0.0. Some results, such as SFR and NE, are not counted. Your GPA is shown in WES and on your transcript. Malaysia also uses a Cumulative Grade Point Average (CGPA) with different values: High Distinction 4.0, Distinction 3.67, Credit 2.85, Pass 2.15, Near pass 1.7, Fail and Hurdle fail 1.15, Withdrawn fail 0.0. It is not on your academic record, so you request a CGPA letter.

How do I withdraw from a unit?

Australia: withdraw through WES while enrolment changes are open. Before the census date there is no fee and no record; after it, you keep the fee liability and the unit shows as a withdrawal. If you are on a student visa you have study load requirements to maintain: Monash's study load page says you can reduce your load only in compassionate or compelling circumstances, unless you are in your final year and will finish within the time on your CoE. Malaysia: after the census date a withdrawn unit shows as WD-LATE or WD-FAIL, and the date you withdraw can affect fee refunds and your academic record. The last day to withdraw without academic penalty is before the WD-LATE date ends; the dates are in Monash Malaysia's Principal Dates. With a Student Pass, going below 24 credit points a semester is an underload: it needs approval, it can never go below 18 credit points, and below 18 you have to apply for intermission.

How many hours can I work on a student visa?

The rules are each country's, not Monash's, and they are different. Australia: work rights for student visa holders are set by the Australian Government, and the cap has changed several times in recent years. Monash's page links to the current Department of Home Affairs conditions - always confirm the number there before relying on it. Malaysia: with a Student Pass you may work only during semester breaks or public holidays of more than seven days, and for no more than 20 hours a week, at restaurants, petrol kiosks, mini markets or hotels; the page lists jobs that are not allowed. Every job has to be approved by the Immigration Department: you apply through the International Student Pass office and must be there in person when the application is submitted.

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