Official guides / Student support & services
Essential things to do during orientation (Monash Malaysia)
Monash University Malaysia
Last checked: 25 Oct 2026 UTCWhat this page covers
- For international students only: report to the International Student Pass counter at Building 2, Level 2
- Activate your Monash IT account
- Complete the online enrolment questionnaire and update your emergency contact details
- Submit your course enrolment form
- Obtain your student ID card
- Allocate your lab and tutorial classes
- Get a complimentary Monash University t-shirt by completing the online Orientation survey
- Library and Learning Commons
- Student association, clubs and societies
- Emergency numbers
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For international students only: report to the International Student Pass counter at Building 2, Level 2
Report to staff on duty at the International Student Pass counter. Attend the mandatory briefing and activities. ISP will advise you on the opening of the bank account and how you can undergo the medical screening.
Activate your Monash IT account
Activate your Monash IT account by visiting https://account-registration.monash.edu/ Computer accounts are compulsory, as all courses will require you to have access to the Web and your Monash email account. Refer to ITS Servicedesk (Building 9, Level 3) or contact +603 5514 6200 if you need further assistance.
Complete the online enrolment questionnaire and update your emergency contact details
Go to https://my.monash.edu.au/wes/ to complete the compulsory questionnaire and update your emergency contact details before your M-Pass (student ID card) is issued to you. Refer to the Offer Guide for further instructions. Print or save the transaction number and details.
Submit your course enrolment form
Submit your course enrolment form to your school’s Course Management Office.
Obtain your student ID card
Once you have filled out the compulsory online enrollment questionnaire and updated your emergency contact details and successfully completed the course enrollment process with your School, you may proceed to Student Services counter to obtain your M-Pass (student ID card). Plan your Student ID photo sessions via the orientation planner. Information on Student ID photo sessions is also available at the Monash University Malaysia website and Student Services counter. You are required to bring the following documents for verification purposes:
Allocate your lab and tutorial classes
Finalise your timetable for units you have enrolled in. Pick your preferred lab and tutorial slots via http://www.monash.edu.au/timetables/allocate/ For more details, kindly refer to the Offer Guide.
Get a complimentary Monash University t-shirt by completing the online Orientation survey
Complete the online Orientation survey to receive a complimentary Monash University t-shirt. You should receive an email in your Monash email account at the beginning of week 1 of the semester with a link to the online survey. Instructions on how to redeem the t-shirt will be given to you at the end of the survey.
Library and Learning Commons
Attend the library orientation to familiarise yourself with the library support services, resources and facilities. For more information, please contact library staff at the one-stop information centre or visit https://www.monash.edu.my/library.
Student association, clubs and societies
Monash University Student Association (MUSA) represents the student body. Under the MUSA umbrella are various clubs and societies, education/welfare representation, and free facilities at the student lounge for undergraduate students. For postgraduate students, Monash University Postgraduate Association (MUPA) acts in the same manner while international students should get in touch with Monash University International Student Services (MUISS) on their programs and activities for the year.
Emergency numbers
Students should be aware of emergency numbers. Please refer to the O-Week essentials that are included in your orientation pack. The university highly recommends that you keep these numbers with you at all times.