Official guides / Student support & services
Emergency contacts and other medical services
Monash University
Last checked: 6 Oct 2026 UTCWhat this page covers
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Medical emergencies
Ambulance – 000 Campus security – 333 (9905 3333)
- Urgent Care ClinicsUrgent Care Clinics are open across Victoria and offer after-hours care for people with injuries and illnesses requiring urgent attention but not an emergency response, for example:Urgent Care Clinics are run through Priority Primary Care Centres and Medicare Urgent Care Clinics. They operate seven days a week and up to 16 hours a day, accepting walk-ups, referrals and pre-booked appointments. Check the Better Health Channel page to learn more and find your nearest centre.DoctorDoctorAfter hours, DoctorDoctor provides in-person home visits with a doctor. Bulk billing is available for Medicare cardholders. Book online, through the app, or call 13 26 60.13SICK National Home Doctor13SICK National Home Doctor provides in person visits from a doctor after hours. Bulk billing is available for Medicare cardholders. Book online, through the app, or call 13 SICK (13 7425).
- Doctors on DemandDoctors on Demand provides 24/7 video and phone consults with doctors and psychologists. They can assist with medical concerns or issues, as well as new prescriptions and medical certificates.There’s no gap fee for Allianz Care Australia cardholders, and private fees apply for Medicare cardholders.Instant ConsultWith Instant Consult, you can speak with a doctor on a video call straight away. Available seven days a week from 6am to midnight, you can request a consultation online or through the app.My Emergency DoctorIf you think you might need to go to the Emergency Department but you’re not sure (and your GP can’t assist), you could contact My Emergency Doctor. It’s not a replacement for your GP or the ambulance service. For critical, time-sensitive emergencies (including chest pain, difficulty breathing, uncontrolled bleeding, etc.), dial 000 immediately.My Emergency Doctor specialises in emergency telemedicine – all consultations are virtual and are done over the phone or online via video call.
Hospitals and medical clinics
- Victorian hospital list
- Allianz Care Australia Find a Doctor (for international students)