LAW5421 · Managing high conflict personalities in legal disputes

Overview

This unit focuses on managing personalities in conflict resolution, particularly resolving disputes involving "high-conflict" personalities. The course will help students and practicing professionals recognize personality styles, choose appropriate intervention techniques, and maintain ethical principles while dealing with difficult people professionally and personally. The first part will focus on developing an understanding the dynamics of personality in conflict, especially the impact of "high-conflict" personalities in legal and workplace disputes. The second part addresses how to manage individual clients, two or more parties in disputes, and systems involving many high-conflict parties. Methods will be taught and practiced in role-play exercises, including client counselling, coaching potentially high-conflict employees, coaching potentially high-conflict parties in separation and divorce, mediating high-conflict legal disputes, mediating workplace conflicts (when appropriate), managing high-conflict complainants with government agencies, and system-wide interventions to reduce high-conflict behaviour in organisations.

Offerings

The Handbook publishes no offerings for this unit.

Assessment

The Handbook does not list a final examination among the assessment items. That is not a guarantee there is none.

Assessment details may change. Please refer to the assessment information in Moodle closer to the start of the teaching period.

Requisites

The Handbook lists no prerequisite, corequisite or prohibition for this unit.

Learning outcomes

1. Apply knowledge and understanding of high-conflict personality disorders and their common conflict dynamics, the preoccupation for those with high conflict personalities with blaming, as well as brain research theory and methods for creative handling of high-conflict personalities in legal and workplace disputes and applying these initiatives to new situations in professional practice.
2. Investigate, analyse and synthesise complex information, problems, concepts and theories in relation to the management of collaborative relationships among professionals in high-conflict cases.
3. Conduct research into high conflict dispute resolution based on knowledge of appropriate research principles and methods.
4. Use cognitive, technical and creative skills to generate and evaluate complex ideas relevant to high conflict dispute resolution.
5. Use and understand methods for coaching individual clients to deal with high conflict situations.
6. Analyse high conflict behaviour in court and other types of hearings and processes.

Workload

Minimum total expected workload to achieve the learning outcomes for this unit typically comprises of a mixture of scheduled learning activities and independent study applicable to a 6 credit point unit. Learning activities may include a combination of teacher directed learning, peer directed learning, and online engagement.

Student experience, not official rules. Nothing here changes what the Handbook says.