MBA5405 · Operational decision making

Overview

Every strategy ultimately succeeds or fails through execution. In this unit, you will develop the judgement needed to design, manage and continually improve the operational systems that create value for customers and deliver organisational performance. You will explore how organisations balance efficiency, quality, resilience and innovation while responding to changing customer expectations, global supply chains, technological disruption and operational risk. Working with authentic organisational challenges, you will apply operations and supply chain concepts to evaluate performance, improve organisational capability and respond to disruption. You will strengthen your ability to work effectively with operations specialists, critically evaluate operational data and AI-generated recommendations, and make informed decisions that balance operational, financial, strategic, customer and sustainability considerations.

Offerings

The Handbook publishes no offerings for this unit.

Assessment

The Handbook does not list a final examination among the assessment items. That is not a guarantee there is none.

Assessment details may change. Please refer to the assessment information in Moodle closer to the start of the teaching period.

Requisites

The Handbook lists no prerequisite, corequisite or prohibition for this unit.

Learning outcomes

1. evaluate operational performance using operational and supply chain information to support data-driven managerial decisions
2. evaluate operational analyses and recommendations generated by human and AI-enabled systems
3. justify business decisions by integrating operational evidence with diverse organisational perspectives.

Workload

Minimum total expected workload to achieve the learning outcomes for this unit is 150 hours per semester typically comprising a mixture of scheduled learning activities and independent study. Independent study may include associated readings, assessment and preparation for scheduled activities. You are expected to complete all pre-class activities prior to your scheduled class, and post-class activities should be completed after your scheduled class. Learning activities may include a combination of teacher directed, peer directed and online engagement activities.

Student experience, not official rules. Nothing here changes what the Handbook says.