MKC2110 · Buyer behaviour in marketing

Overview

Throughout their lives, consumers make both simple and complex decisions about acquiring, using, or disposing of offerings. Understanding how and why these decisions are made is of great interest to marketers. Marketers can use such knowledge to understand what is valued by consumers. You will explore both the internal and external influences on the consumer decision-making process. You will also examine how marketers can make use of these consumer behaviour insights to better predict consumer behaviour, influence consumer decisions and develop consumer-orientated marketing strategies.

Offerings

Assessment

The Handbook lists an examination for this unit.

Assessment details may change. Please refer to the assessment information in Moodle closer to the start of the teaching period.

Requisites

Learning outcomes

1. illustrate the application of consumer behaviour concepts, theories, and models that are relevant to the practice of marketing
2. describe the different paths that consumers can engage in making decisions about acquiring, using, or disposing of offerings
3. analyse both internal and external influences that impact upon the consumer decision-making process
4. evaluate marketers' use of consumer behaviour insights in the development and implementation of consumer-oriented marketing strategies.

Workload

Minimum total expected workload to achieve the learning outcomes for this unit is 144 hours per semester typically comprising a mixture of scheduled learning activities and independent study. Independent study may include associated readings, assessment and preparation for scheduled activities. You are expected to complete all pre-class activities prior to your scheduled class, and post-class activities should be completed after your scheduled class. Learning activities may include a combination of teacher directed, peer directed and online engagement activities.

Student experience, not official rules. Nothing here changes what the Handbook says.